Terms and Conditions
GENERAL TERMS AND CONDITIONS
§ 1 Scope of validity, customer information
The following General Terms and Conditions (GTC) govern the contractual relationship between fleur ami GmbH and consumers and entrepreneurs who purchase goods in our shop fleur ami Shop. Conditions that oppose or differ from our terms and conditions are not accepted by us. The contract language is German.
§ 2 Conclusion of contract
(1) The offers on the Internet represent a non-binding invitation to you to purchase goods.
(2) You can put one or more products into the cart. In the course of the order process you enter your data and desires concerning payment method, delivery modalities etc. Once you have entered your information and clicked the order button, you submit a binding offer to conclude a purchase contract. You can also submit a binding order by telephone or by fax. The immediate confirmation by e-mail or fax that your order has been received does not yet constitute acceptance of the offer to buy.
(3) We are entitled to accept your offer by sending an order confirmation by e-mail within 3 working days. If the period in sentence 1 expires without acceptance, your offer is deemed to have lapsed, i.e. you are no longer bound to it. In the case of a telephone order, the purchase contract is deemed valid if we accept your offer immediately. If the offer is not accepted immediately, then you are no longer bound to it.
§ 3 Customer information: Storage of the contractual text
The contract with the item details (e.g. kind of product, price) will be stored by us. The GTC we send to you too, you can call the GTC at any time in addition, over our web page. As registered customer you can access your passed orders over the customer login range: https://www.fleur-ami.com/en/order-history/.
§ 4 Customer information: Correction Note
You can amend your entries at any time before submitting the order by using the delete key. We will keep you informed throughout the checkout process of further correction options. You can terminate the order process also at any time by closing of the browser window completely.
§ 5 Retention of title
The purchase item remains our property until full payment is made.
§ 6 The warranty
The warranty complies with the statutory provisions.
§ 7 Limitation of liability
We exclude liability for minor negligence in breach of duty, provided such breaches do not involve essential contractual obligations, damages caused by death, bodily injury, impaired health or guarantees or affect claims under the Produkthaftungsgesetz (ProdHaftG, Product Liability Act). Same is valid for obligation injuries of our executing aides and our legal representatives. Belonged to the contract-substantial obligations in particular the obligation to hand over and for you the property to it provide to you the thing. Further we have to provide the thing for you freely from special and defective titles to.
§ 8 Jurisdictional venue
The exclusive jurisdictional venue for all disputes arising under this contract is our registered office, if you are a merchant.
§ 9 Consumer information: Participation in a dispute settlement procedure
We are ready to participate in a dispute resolution procedure before a recognized consumer complaint office (“Verbraucherschlichtungsstelle”) for the following cases: For disputes above 1500 Euro.