Shipping costs
Package
from 0,00 € - 113,33 € / 5,95 €
from 113,34 € - 749,99 € / 5,25%
> 750,00 € / Free delivery
Package + Long package / Long package only
from 0,00 € - 113,33 € / 5,95 €
from 133,34 € - 749,99 € / 5,25% (+7,50€)
> 750,00 € / Free delivery
Freight forwarding
from 0,00 € - 749,99 € / 63 €
> 750,00 € € / free domicile
Package
from 0,00 € / 10,0 %
Package + long package / long package only
from 0,00 € / 15,0 %
Freight forwarding
from 0,00 € - 749,99 € / 20,0 %
Package
from 0,00 € - 119,00 € / 5,95 €
from 119,01 € - 749,99 € / 5,0
> 750,00 € / Free delivery
Shipping company
from 0,00 € - 749,99 € / 63 €
> 750,00 € / Free domicile
Package
from 0,00 € - 132,67 € / 9,95 €
from 132,68 € - 866,66 € / 7,5
> 866,66 € / forwarding agency
Freight forwarding
from 0,00 € - 999,99 € / 65 €
> 1000,00 € / free domicile
Package
from 0,00 € - 132,67 € / 9,95 €
from 132,68 € - 839,99 € / 7,5
>=840,00 € / forwarding agency
Freight forwarding
from 0,00 € - 741,18 € / 63 €
from 741,19 € - 1199,99 € / 8,5 %
> 1200,00 € / free domicile
Package
from 0,00 € - 129,50 € / 12,95 €
from 129,51 € - 629,99 € / 10,0
>= 630,00 € / forwarding
Forwarding agency
from 0,00 € - 614,63 € / 63 €
from 614,64 € - 1499,99 € / 10,25 %
> 1500,00 € / free domicile
optional additional services
AVIS + 10,00 €
Deviating special agreements (e.g. traders)
All other countries / Europe & World
Partial deliveries
For deliveries within Germany, we offer our customers a partial delivery of the order. This means that goods that are available at the time the order is received will be dispatched immediately (in the case of payment in advance, after receipt of the outstanding amount). All other items that are not available at the time of ordering will be dispatched immediately in a second delivery as soon as all outstanding items are available.
For deliveries outside Germany, we do not offer partial deliveries. This means that the goods will be dispatched as soon as all ordered items are available. If you would like a different solution, please contact our sales team.
Shipping costs for partial deliveries
Information on delivery by forwarding agent
Additional services for forwarding delivery
We offer the following additional options for delivery by our forwarding agent:
EXPRESS
Telephone AVIS / delivery notification
Return of Euro pallets
Delivery "free kerbside
Check for possible transport damage
Please check the ordered goods and the packaging for possible damage directly upon delivery. Should you discover any damage:
Please note the damage, stating the time and date, on the service provider's delivery receipt or on our delivery note and have it signed by the truck driver.
Please make sure that the driver states his name clearly - ideally in block letters. If possible, please take a photo of the damage for documentation purposes.
Please contact your sales representative as soon as possible by email ([email protected]) or by phone +49 (0) 21 51-935 21-0 .
Please keep the goods in the original packaging for return/exchange.
Hidden defects must be reported to us within 3 working days after delivery. Otherwise, possible claims due to transport damage cannot be asserted. Please also contact your sales representative in this case.
Delivery time
Of course, we strive to guarantee the greatest possible availability of goods for you. Since we receive our products from production partners all over the world, delivery times vary greatly depending on the origin of the respective product. If one of the products you want is not immediately available, our online shop will show you a date when the desired item will be available again from our warehouse in the required quantity.
The standard delivery times for international shipments can vary greatly, please ask our sales team for the standard delivery time for your country. Delays can occur in rare exceptional cases due to traffic disruptions or errors by our logistics partners. However, this is usually very rare.
This allows you to narrow down the delivery date of the ordered goods.